Canada’s Rogers names new technology chief weeks after massive outage

The headquarters of Rogers Communications Inc. is observed in Toronto, Ontario, Canada November 6, 2016. REUTERS/Chris Helgren/File Photograph

July 21 (Reuters) – Rogers Communications Inc (RCIb.TO), on Thursday appointed Ron McKenzie as its new main know-how and data officer, months right after an unparalleled outage at a person of Canada’s largest telecom operators shut banking, transport and governing administration access for tens of millions.

The 19-hour assistance outage earlier this thirty day period drew ire from prospects and sparked calls for for extra independent competition at a time when Rogers is wanting to lift a block on its try to just take in excess of rival Shaw Communications (SJRb.TO) in a C$20 billion deal. browse more

McKenzie will exchange Jorge Fernandes effective instantly, the corporation stated.

McKenzie, a previous Shaw Communications govt, joined Rogers in 2019 and later headed the division accountable for delivery of products and services to Canadian corporations.

The Canadian govt purchased a probe and demanded telecommunications corporations concur within 60 days to produce communication protocols to continue to keep people today far better informed subsequent the outage. read through extra

Rogers has pledged to spend to keep away from a repeat of the significant outage and said it would be crediting shoppers with the equivalent of five days company. study additional

Reporting by Akash Sriram in Bengaluru Modifying by Sriraj Kalluvila

Our Criteria: The Thomson Reuters Rely on Ideas.