May 23, 2024


Digitally first class

Aligning the C-suite for digital payoff


Transformation. Innovation. Modernisation. 

Whatever you call it, digital technology like cloud, artificial intelligence and analytics — along with new ways of working — are the engine for enterprise change. And as the pace has intensified, two things have become clear: Every C-suite executive has an ownership stake and it’s harder than ever to reap the payoff.

With digital now a shared responsibility among chief information officers (CIOs), chief technology officers (CTOs), chief data officers (CDOs) and their peers in finance, operations and other functions and business lines, things aren’t always straightforward. What’s the right approach to maximising value and realising the outcomes you’re after? As a tech leader, when do you charge ahead and when do you build consensus?

To understand how companies are faring in the new reality, we look to our latest Digital IQ Survey, which for more than a decade has examined the strategies, attitudes and relationships of business and technology leaders. In the second quarter of 2021, we surveyed more than 1,250 global executives and found that CIOs and their business partners don’t always see eye to eye. But at the companies where they are in sync — what we refer to as Digital IQ leaders — there’s a greater payoff.

No surprise, here: digital transformation has ramped up…


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